5 Things You Never Knew Were Needed for a Successful System Deployment 

In this blog, we explore insights from our October 23 webinar on digital transformation. We spoke with data governance and business process fanatic, Leigh Browning, about the essentials for success in any digital transformation journey. If you joined us, this blog recaps key takeaways for your technology deployment. If you missed it, catch up by watching the recording here. 

Let’s Talk Digital Transformation 
Our webinar focused on the key drivers of success in digital transformation. Leigh defines digital transformation as a process that "fundamentally rewires how an organization operates and delivers business value, not only through technology but also by refining process and people." This holistic view is critical for those navigating complex supply chain solutions. 

Foundational Focus with Waypost Advisors 
At Waypost Advisors, we emphasize the fundamentals supporting technology. AI and automation are powerful tools, but they need a solid foundation. Here are our key insights (and Leigh’s!) on foundational practices for a successful supply chain and ERP deployment. 

1. Begin With the End in Mind
   One of Leigh’s primary recommendations—and a requirement in our project initiation—is creating a vision for the future state. Documenting the current state and defining improvements are crucial at the onset of any digital initiative. This clarity provides a roadmap to guide your supply chain project management and digital transformation efforts.
2. Support your Human Resources
   Under-resourcing is a common obstacle in digital transformation. Employees familiar with daily operations and business processes play a critical role in solution design and testing. To ensure success, create a resource plan that allocates time for these key players to focus on the digital journey without compromising their primary responsibilities.
3. Develop the Super Users
   A successful system deployment often includes dedicated Super User from within the organization—someone who understands the business processes and can bridge the gap between IT and business needs. This person becomes a vital resource for user training, troubleshooting, and sustaining long-term system use without requiring extensive coding knowledge.
4. Prioritize Data Quality
   Quality data is foundational. Invest time and resources in cleaning data, establishing correct data settings, and implementing data governance policies. Loading clean, well-managed data into your system is essential for maximizing the impact of your supply chain services and ensuring reliable operations.
5. Emphasize Testing
   Ample testing is necessary to identify any system issues before launch. Develop test scripts for standard processes but also explore scenarios that might not go smoothly. Testing for these "real-world" scenarios helps your team anticipate challenges and ensures smoother execution post-deployment.

Final Thoughts 
Leigh stresses the importance of understanding, documenting, and envisioning future-state processes to reach desired business outcomes. Ensuring proper resourcing is vital. At Waypost Advisors, we specialize in supply chain planning, process mapping, and future-state design, ensuring a robust foundation for your digital transformation. If you’re looking for support in your journey, we’re here to help. 

Partner with Waypost Advisors 
At Waypost Advisors, we work with companies that aim to improve supply chain management and execution. Our industry-experienced consultants specialize in providing expert guidance and support to businesses looking to optimize costs, minimize inventory, and drive pride in their teams. Our comprehensive approach leverages innovative technologies and industry “best-fit” practices to help companies achieve measurable and sustainable results. By partnering with us, clients can streamline their operations, reduce inefficiencies, and enhance customer satisfaction. Contact Waypost Advisors today for your roadmap to supply chain success.